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Privacy Policy

Last Updated: Jun 1, 2026

PURPOSE OF THIS PRIVACY POLICY

GET-IT Co., Ltd. (hereinafter referred to as "the Company") fully acknowledges its social responsibility regarding the protection of all Personal Data it processes, guided by our motto, "Solving what others cannot or will not do." The Company shall ensure the protection of data subjects' rights and strictly comply with all applicable laws and regulations concerning Personal Data.

The Company hereby declares its commitment to continuous, company-wide improvement of its Personal Data protection system, constantly recognizing and responding to the latest trends in IT technology, shifts in social demands, and changes in the business environment.

  1. The Company shall appropriately acquire, use, and provide Personal Data handled in its operations, including the sale, maintenance, repair, and rental of IT equipment, the import and sale of household goods, and employee employment and personnel management. The Company shall take necessary measures to ensure that Personal Data is not processed beyond the scope required to achieve the specified Purpose of Use.
  2. The Company shall comply with all applicable laws, national guidelines, and other norms regarding the processing of Personal Data.
  3. The Company shall implement reasonable security measures, allocating management resources commensurate with its business realities, to prevent risks such as the unauthorized access, loss, destruction, or damage of Personal Data, thereby continuously enhancing its data security posture. The Company shall take prompt corrective action in the event of any security incident.
  4. The Company shall respond swiftly and sincerely to all complaints and consultations regarding the processing of Personal Data.
  5. The Company shall review and continuously improve its Personal Data protection system in a timely and appropriate manner, taking into account changes in the surrounding environment and business circumstances.

Yuki Hirota

President and CEO

GET-IT Co., Ltd.

PROCESSING OF PERSONAL DATA

1. PURPOSES OF PERSONAL DATA PROCESSING

The Company shall process Personal Data collected exclusively within the scope of the following defined purposes:

Data Category

Customer and Business Partner Data (Names, Company Names, Email Addresses, Inquiry Contents, etc.)

Job Applicant Data (Data submitted directly or via recruitment agencies)

Data Received Under Outsourced Operations (Data related to outsourced IT equipment purchasing, maintenance services, etc.)

Purpose of Use

* Provision of services related to the sale, maintenance, repair, and rental of IT equipment, and associated services. * Business communication, execution of orders, invoicing, and payment processing. * Providing information on new products, services, events, and responding to inquiries.

* For the purposes of recruitment screening and related administrative operations.

* Proper execution of entrusted operations (such as the purchase of IT equipment upon lease expiration, data erasure, and shipping operations).

*Calls to our call center may be recorded for quality assurance purposes.

LEGAL BASIS FOR DATA PROCESSING

The Company processes your Personal Data based on one of the following legal grounds stipulated by applicable data protection laws:

  • Performance of a Contract:
    Processing is necessary for the fulfillment of a contractual obligation with you or to take preparatory steps at your request prior to entering into a contract (such as responding to inquiries or providing estimates).
  • Legitimate Interests:
    Processing is necessary for the Company's legitimate business interests (such as service improvement, marketing activities, and security assurance), provided that your fundamental rights and freedoms do not override those interests.
  • Compliance with Legal Obligation:
    Processing is required to comply with mandatory legal obligations stipulated by national or local laws applicable to the Company.
  • Consent:
    Processing is contingent upon receipt of your clear, prior consent for specific purposes (such as the distribution of marketing emails).

2. DATA MANAGEMENT STRUCTURE

The Company shall assign a responsible person for the processing of Personal Data and ensure appropriate data governance.

Responsible Manager: Support Team Personal Data Management Desk

Contact: Please refer to the email address provided in the "Contact Us" section at the end of this Policy.

3. DISCLOSURE OF PERSONAL DATA TO THIRD PARTIES

The Company shall not disclose or provide your Personal Data to any third party, except under the following circumstances:

  1. When operations such as delivery, product shipment, or other services are consigned to an affiliated company.
  2. Upon receipt of your prior consent.
  3. When required by law or regulation.
  4. When necessary for the protection of a person's life, body, or property, or for the improvement of public health.
  5. When cooperation is formally requested by a national or local public body based on legal grounds.

4. INTERNAL SHARING OF PERSONAL DATA WITHIN GROUP COMPANIES

The Company may share Personal Data among its group companies to the extent necessary to achieve the defined Purposes of Processing.

  1. Data to be Shared: Customer Data, Business Partner Data, Job Applicant Data, and Inquiry Data.
  2. Scope of Recipients: The Company's group companies.
  3. Managerial Responsibility: GET-IT Co., Ltd. Support Team Personal Data Management Desk.

5. YOUR RIGHTS AS A DATA SUBJECT (ACCESS, RECTIFICATION, ERASURE, WITHDRAWAL OF CONSENT, AND COMPLAINT)

You are hereby afforded the following rights regarding your Personal Data held by the Company:

  • Right of Access, Rectification, and Erasure:
    The right to request the disclosure, rectification (correction/addition), or erasure (deletion) of your Personal Data.
  • Right to Restrict or Object to Processing:
    The right to request the suspension or restriction of the use of your Personal Data or its provision to third parties.
  • Right to Withdraw Consent:
    Where the Company processes your Personal Data based on "Consent" (e.g., for marketing communications), you reserve the right to withdraw that consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent prior to its withdrawal.
  • Right to Lodge a Complaint with a Supervisory Authority:
    If you believe that the Company's processing of Personal Data violates applicable data protection laws, you retain the right to lodge a complaint with the data protection supervisory authority in the country of your residence, place of work, or where the alleged violation occurred.

To exercise these rights or for any complaints or consultations concerning Personal Data, please contact the "Contact Us" section provided at the end of this Policy. The Company shall respond promptly and sincerely within a reasonable period after verifying your identity.

6. VOLUNTARY PROVISION OF PERSONAL DATA

The provision of Personal Data to the Company is voluntary. However, you are hereby advised that if the required information is not provided, the Company may be unable to appropriately provide services or respond to your inquiries.

7. COOKIES AND DATA SECURITY

This site utilizes Cookies to enhance your convenience and assess site browsing status. Furthermore, pages where Personal Data is input employ SSL (Secure Sockets Layer/data encryption system), and security measures such as the deployment of firewalls are implemented.

9. DATA RETENTION

The Company shall retain your Personal Data only for the duration necessary to fulfill the Purposes of Processing set forth in this Privacy Policy, or for the period mandated by applicable laws and regulations. We further reserve the right to retain and utilize Personal Data as necessary to comply with legal obligations, resolve disputes, and enforce our agreements and policies.

10. INTERNATIONAL DATA TRANSFERS

The Company's primary base of operations is in Japan. Should you access this site from outside Japan and provide Personal Data, your Personal Data will be transferred to, stored, and processed in Japan. The Company shall implement appropriate safeguards to ensure your data is handled securely.

11. CHILDREN'S PRIVACY

This site and the Company's services are not directed to children under 16 years of age. We do not knowingly collect Personal Data from children under the age of 16.

12. DISCLAIMER OF LIABILITY

The Company accepts no liability whatsoever for any information, services, or otherwise provided by external sites when you navigate away from this site via hyperlinks or banners. Furthermore, the Company shall not be held liable for any damages resulting from the use of content published on this website.

13. SPECIAL PROVISIONS

In addition to the terms set forth in this Privacy Policy, the Company shall process the Personal Data of residents in the following country in strict accordance with the specific notice published on the associated website:

[Japan] https://www.get-it.ne.jp/privacy/

14. AMENDMENTS TO THIS PRIVACY POLICY

The Company reserves the right to amend this Privacy Policy at any time, except where stipulated otherwise by applicable laws and regulations. The revised Privacy Policy shall become effective immediately upon its publication on this site.

15. CONTACT INFORMATION

Inquiries regarding your Personal Data or the exercise of your data subject rights (including access and erasure requests) shall be directed to the following contact desk:

FOREFRONT TOWER I 13F, 3-12-1 Kachidoki, Chuo-ku, Tokyo 104-0054, Japan

GET-IT Co., Ltd. Support Team Personal Data Management Desk

Email Address: isms@get-it.ne.jp