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Third-Party Maintenance (TPM)

Technician working on server hardware in a data center

Your In-Country TPM Partner for Japan

When your global clients ask you to cover their Japan infrastructure — we cover it for you. Get-it is the specialist TPM partner that global providers and system integrators rely on to deliver maintenance services in Japan, including domestic OEM brands that no international provider can support alone.

Why Global TPM Providers Partner
with Get-it

Japan’s Deepest Inventory for Domestic OEM Hardware

We maintain Japan’s largest spare parts inventory for domestic OEMs — NEC, Hitachi, Fujitsu, Toshiba, and ALAXALA Networks. This is the capability gap that global providers cannot bridge without a local partner. If your client is running domestic hardware in a Japanese data center, Get-it is the answer.

25 Years of Multi-Vendor Engineering Heritage

Our R&D team proactively develops maintenance protocols for emerging and high-demand models. We support an unmatched breadth of manufacturers — including rare and legacy equipment that other providers decline. When others say no, we find a way.

Seamless White-Label Partnership with SIers

We work directly with major Systems Integrators and global TPM providers on a white-label basis. Your client relationship stays yours. We handle the technical delivery on the ground in Japan. Referrals through your existing system integrator relationships are also welcome.

Break-Fix / Per-Incident Support

No active contract required. For urgent failures, expired agreements, or one-off incidents, we offer per-incident break-fix support. Fast response, no long-term commitment required from your client.

Supported Equipment

Device Types

  • Servers
  • Routers
  • Load Balancers
  • IP Phones
  • Workstations
  • Switches
  • Firewalls
  • Storage
  • Components & Parts

Domestic OEM Specialists

FUJITSU HITACHI NEC TOSHIBA ALAXALA Networks

Plus 60+ global brands including Cisco, HPE, Juniper, NetApp, Dell, Palo Alto, Fortinet, and more.

Member

Yu Tamura

Yu Tamura

Division Director
ITAD Division

Naoko Hasegawa

Naoko Hasegawa

Remarketing Department
ITAD Division

Ready to Partner?

Contact Us – Partner & Subcontract Inquiries Welcome